Returns & Exchanges
Hassle-free returns within 7 days
Our Return Policy
7-Day Returns
Return any item within 7 days of delivery
Easy Exchanges
Exchange for a different size or color
Full Refund
100% refund to original payment method
Free Return Shipping
We cover return shipping costs
Items That Cannot Be Returned
- Customized or personalized items
- Items marked as "Final Sale"
- Undergarments and swimwear (for hygiene reasons)
- Items damaged due to customer misuse
Return Conditions
To be eligible for a return, your item must meet the following conditions:
- Item must be unused, unworn, and unwashed
- Original tags must be attached
- Original packaging must be intact
- Return request within 7 days of delivery
- Proof of purchase (order number or receipt)
How to Return an Item
1
Contact Us
Call 03302488304 or email us to initiate return
2
Get Return Label
We'll email you a return shipping label
3
Pack & Ship
Pack item securely and attach return label
4
Refund
Receive refund within 5-7 business days
Refund Information
Refund Timeline
- Return processing: 2-3 business days after receipt
- Refund to original payment: 5-7 business days
- Cash on Delivery orders: Refund via bank transfer
Refund Methods
- Credit/Debit Cards: Refunded to original card
- JazzCash/EasyPaisa: Refunded to same account
- Cash on Delivery: Bank transfer or store credit
Exchange Policy
Want a different size or color? We offer easy exchanges:
- Exchanges are subject to stock availability
- Same return conditions apply for exchanges
- If requested item is unavailable, we'll offer a refund
- Size exchanges are free of charge
- Contact us within 7 days to initiate an exchange
Need Help with Returns?
Our customer support team is here to assist you